Feedback Guide

In managing your feedback, we have put in place procedures that are effective and
transparent to ensure prompt handling of your feedback.

 

RHB Customer Experience

For complaints on financial advisory services, please be assured that an independent unit will handle the complaint in an objective and fair manner.

 

RHB Customer Experience is an independent unit set up within the Bank to assist in facilitating complaint
resolution/management between customers and the relevant departments in the Bank. You may contact us at:

Customer Experience Unit
RHB Bank Berhad

Email: bmc.cx@rhbgroup.com